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Coach on different team scheduled at same time

Printed From: Galactix Forums
Category: Technical Support
Forum Name: Round Robin Scheduling Q&A
Forum Discription: Q&A for setting up and scheduling round-robin type schedules in TSSS or RRS
URL: http://forum.galactixsoftware.com/forum_posts.asp?TID=327
Printed Date: 24 Jan 2020 at 3:43am


Topic: Coach on different team scheduled at same time
Posted By: afrosimon
Subject: Coach on different team scheduled at same time
Date Posted: 14 Sep 2010 at 8:31am
Hey there,

Well first off, I have to say this is pretty much the most complete league scheduler I have come accross. I have been testing a few in the last few days, and I'm quite impressed. Nearly all the requirements I need are fulfilled.

So my problem is : I have a few leagues, each with a few teams, and some teams have the same coach (e.g. Team 1 of League 1 and Team 2 of League 2 have the same coach). I checked the "Don't schedule team with the same contact at the same time" before scheduling, but to no avails. Is there any way to work this out?

Thanks!



Replies:
Posted By: mobilesupport
Date Posted: 16 Sep 2010 at 2:58pm
This should work. Make sure you haven't entered two contacts with the same name - this sometimes happens when importing data. You can doublecheck this by going to the Contact and clicking the affiliations tab. The other thing to check is to make sure you only have one master schedule... otherwise I'm not sure what the issue could be without looking at your project data. If the above doesn't work can you email me your project file?

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Galactix Software Support
http://www.galactix.com


Posted By: afrosimon
Date Posted: 17 Sep 2010 at 1:35pm
I made sure there is no contact with the same name and indeed, I only have one master schedule. Which email address should I use? The private messenger does not allow joint file? support@galactix.com ?


Posted By: support
Date Posted: 17 Sep 2010 at 3:35pm
Yes that's the email address to use. I'll be looking for it.

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mailto:support@galactix.com - Galactix Software Support
http://www.galactix.com/support.htm - http://www.galactix.com/support.htm


Posted By: afrosimon
Date Posted: 30 Sep 2010 at 11:46am
Any updates on this issue? Did I got something wrong on in my project?


Posted By: support
Date Posted: 03 Oct 2010 at 1:59pm
Sorry, I thought I got back to you. I couldn't find any double-booked coaches in the project file you sent me. I saw they were booked on the same day, but not at the same time. Did I miss it?

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mailto:support@galactix.com - Galactix Software Support
http://www.galactix.com/support.htm - http://www.galactix.com/support.htm



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